Trellis is an AI employee that manages your entire patient experience, from the first call through post-visit follow-up, while your staff focuses on what they trained for: care.
Trellis doesn't just schedule appointments. It owns the entire patient journey from first contact to post-visit satisfaction.
Answers calls and messages instantly. Collects patient information, verifies insurance, and completes registration without a single form mailed back.
Finds the right provider, matches availability, and confirms appointments across voice, text, or email. Reschedules and fills cancellations automatically.
Sends prep instructions, appointment reminders, and answers patient questions in natural conversation. No portal logins required.
Post-visit check-ins, satisfaction surveys, care plan reminders, and re-booking. Proactive outreach that keeps patients engaged and healthy.
What changes when your patient experience runs autonomously.
Average 8+ minutes to reach a human for simple scheduling
Front desk spends 60% of time on phone calls and paperwork
15-30% no-show rates from missed reminders and poor follow-up
Post-visit care plans fall through when staff is overwhelmed
Zero hold time across voice, text, and chat, 24 hours a day
Routine intake and scheduling handled without human intervention
Smart reminders and auto-rebooking keep utilization high
Automated check-ins and care reminders that never slip
Trellis handles the calls, the forms, the reminders, and the follow-ups. Your team handles the moments that matter.